Privacy Policy

Last updated: November 8, 2024

1. Introduction

Nexus Digital ("the Company", "we" or "our") is committed to protecting the privacy of its users and clients. This policy describes how we collect, use, store and protect personal information in accordance with Argentina's Personal Data Protection Law No. 25.326 and other applicable regulations.

By using our services, you accept the practices described in this privacy policy.

2. Information We Collect

We collect personal information that you voluntarily provide when using our services, contacting us or interacting with our website:

  • First and last name
  • Email address
  • Phone number
  • Business contact information
  • Billing address and details (where applicable)
  • Payment information securely processed by authorized third parties
  • Browsing data on our website (cookies, IP address, browser type)
  • Information provided in inquiries, forms or communications

3. Purpose of Data Processing

The personal data collected will be used to:

  • Provide and improve our software development services and digital solutions
  • Communicate with you to answer inquiries, offer technical support or provide relevant information
  • Process transactions and payments and manage the business relationship
  • Personalize your experience on our website and services
  • Send communications about products, services or updates (with your consent)
  • Comply with applicable legal and regulatory obligations in Argentina
  • Analyze the use of our services for continuous improvement
  • Prevent fraud and ensure the security of our systems

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Your express consent
  • The performance of a contract or pre-contract
  • Compliance with legal obligations
  • The legitimate interest of the Company to improve its services

5. Data Sharing

We do not share your personal information with third parties, except in the following cases:

  • Service providers: with companies that assist us in our operations (hosting providers, payment processors, email services). These third parties are required to protect your information.
  • Legal compliance: when required by law, court order or competent government authorities in Argentina.
  • With your consent: when you expressly authorize us to share your information with specific third parties.
  • Emergencies: to protect our rights, privacy, safety or property, or that of our users.

6. Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include:

  • Encryption of sensitive data
  • SSL certificates for secure transmission
  • Regular backups of our databases
  • Restricted access control to personal information
  • Continuous monitoring of our systems
  • Regular security updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period. When the data is no longer needed, it will be securely deleted in accordance with our security procedures.

8. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Improve your experience on our website
  • Analyze site traffic and usage
  • Personalize content and features
  • Remember your preferences

You can configure your browser to reject cookies, although this may affect the functionality of the site. You can find more information about how we manage cookies in our cookie policy.

9. Your Rights

In accordance with Law 25.326, you have the right to:

  • Access: request a copy of the personal data we hold about you
  • Rectification: request the correction of inaccurate or incomplete data
  • Deletion: request the deletion of your data when it is no longer necessary or when you withdraw your consent
  • Objection: object to the processing of your data for specific purposes
  • Portability: request the transfer of your data to another provider
  • Restrict processing: request the restriction of the processing of your data
  • Withdrawal of consent: withdraw your consent at any time without affecting prior processing

To exercise these rights, you can contact us at inf@nexusdigital.ar. We will respond to your request within a reasonable time in accordance with applicable regulations.

10. Protection of Minors

Our services are not directed at minors. We do not knowingly collect personal information from minors without the consent of their parents or guardians. If you become aware that a minor has provided personal information without authorization, please contact us.

11. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time to reflect changes in our practices, services or legal regulations. Changes will be posted on this page with the last updated date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

12. Links to External Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those external sites. We recommend reading the privacy policies of any site you visit.

13. International Transfers

Your personal data may be stored and processed on servers located outside Argentina. In these cases, we ensure that adequate safeguards exist in accordance with Argentine personal data protection regulations to guarantee the security of your information.

14. Contact and Complaints

If you have questions, concerns or wish to exercise your rights regarding this privacy policy, you can contact us through:

Nexus Digital

Email: inf@nexusdigital.ar

If you believe that we have not processed your personal data in accordance with current regulations, you have the right to file a complaint with Argentina's Agency for Access to Public Information (AAIP).

15. Acceptance of this Policy

By using our services, you accept this privacy policy. If you do not agree with any part of this policy, we recommend that you do not use our services.

Have questions?

We're here to help with any questions about our privacy policy.

Contact us